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Travel & Tourism Graduate shares his voyage

We are delighted to share this inspirational insight from successful graduate John Patrick Reyes Balazo who completed the Airline and Cabin crew studies at Portobello Institute.

John Patrick always wanted to work in Aviation and while completing the course at Portobello Institute it opened many doors for him, while securing a dream employment opportunity.

“I am currently working in Dublin Airport as Customer Service Agent, primarily for Etihad Airways and other European and charter flights. One of my primary duties is to provide a professional check-in service to passengers of customer airlines and to ensure that the highest standard of customer service is achieved in an efficient and effective manner. I’ve been working here for more than two years now without having any single day of absence and I thank God for it.”

John Patrick admits he that was lucky enough at young age to know his passion, and this is what drives him to stay positively committed on this journey. He also gives potential students some sound advice which is “to know your passion and what interests you most.”  

“You can achieve your dream, we all have the capability to be anything we want based on the decisions we make. So, don’t be afraid to take risks and don’t let anyone tell you, control, or dictate your own future. Continue to Dream Big, Bold, and Daring.”

John believes that the staff of Portobello truly helped him a lot on his journey and without them it wouldn’t be possible to achieve this dream.  “It was a great privilege to be a part of this great institution, which gave me the best possible experience, and the qualification that I need. To anyone looking to study here I can highly recommend that you will have great tutors with excellent facilities and an accessible location."

We wish John Patrick all the very best in his exciting career ahead in travel.

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