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Amy Caffrey shares her exciting journey

Amy completed her Leaving Cert in 2016 and had no idea what she wanted to do but did know she would like to work in the aviation industry. “Aircraft and aviation has always been a passion of mine from a young age. I was fascinated by airplanes, watching them from the side of the runway and fly over my house.”

Amy enrolled on an Aircraft Engineering course and knew it wasn’t right for her and so her search began to find the right course which she found to the Airline and Cabin Crew Studies course offered by Portobello Institute.

Amy chose aviation because it is an ever-changing, growing industry not only in Ireland but worldwide with so many career opportunities within the industry.

“Whenever I took a flight, I was always inspired by the cabin crew, by their level of professionalism and the responsibility they hold.  I decided I wanted to be cabin crew because I loved the thought of working on an aircraft, being around airplanes every day, wearing a sophisticated uniform and being the important face of an airline.”

Amy confirms that the course offered by Portobello Institute gave her a perfect insight into the tourism and airline industry. “I learned many practical aspects during this course, from designing a holiday brochure through to learning a cabin safety demo”.

The course also enhanced her knowledge of the challenges faced by both the tourism and airline industries with relevant up to date content. “We focused on both the passengers experience in the airport and the employee working in the airport.”

“The college provided excellent tutors, course content, encouragement and study facilities. Every tutor went above and beyond to ensure the students got the best they could from the course. We were always well prepared for every assignment and exam.”

Course highlights for Amy include completing a project on an airline of your choice which gave her the opportunity to really research and go more in-depth to how an airline works.   Another highpoint was Cabin Crew training learning about the safety on board an aircraft, safety demos, basic first aid and passenger services.   The work experience module was hugely beneficial giving the opportunity to shadow check in desks and working on the ramp as a dispatcher at Dublin airport.

On completion of her exams Amy began immediate employment with Ryanair as a Slot Desk Officer in Flight Ops. Her role was to apply for airport slots for any unscheduled flight with a secondary role of ensuring aircraft with limitations were operating appropriate flights for the next day.

After 8 months she was promoted to a Flight Planner role, which is her current position. This ensures that every flight had a flight plan filed with Air Traffic Control. This involves working closely with ATC regarding the routes filed, amending flight plans on crews request, monitoring reject messages and manually working with the flight planning system to find a valid route.

Amy would highly recommend this college course to anyone who is interested in making a career in the aviation industry. “It is a great starting point for anyone and it can take you anywhere. It is a great qualification to have because it really proves to employers that you are interested in the industry.”

Future plans look bright for Amy who hopes to progress further within airline operations and learn more about flight planning. “Every day something different happens, which means learning new things every day. I am even considering becoming an airline pilot as I have started taking flying lessons and discovered that I love flying and I truly believe I would not be where I am today if I had not done this course.”

We wish Amy all the very best in her exciting career ahead in travel. Our next QQI full-time course commences Autumn 2019. For full details please call us on 01 8920000.

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