IWFM Level 3 CertificateBook Your Place Now
Approx 6 month
IWFM Level 3 Certificate
IWFM Level 3 Certificate
We are working remotely and are available to support you with any queries you have - please email Brandon at email@example.com or call him on 01-8920035. Our academic delivery teams are all also working remotely and are supporting our students to continue with their studies through online learning or to get started for those just commencing their learning journey.
Why study for the IWFM Level 3 Certificate in Facilities Management?
Over 24 weeks, this IWFM level 3 certificate qualification introduces you to the concepts of facilities management, developing your ability and understanding of this fast-paced sector. You will learn to use methods and skills to complete tasks and address problems in the FM environment. The delivery of this programme is by interactive webinar sessions and online learning allowing you the flexibility to study from a location convenient to you. Webinars are recorded allowing you the opportunity to catch up should you miss a session.
As an academic Instituion we recognise, in Portobello Institute, every student has different needs. We allocate additional time at the end of each webinar for Q&A with the module lecturer. This interactive webinar, together with the one to one support available, gives a learning journey unique to your learning style and needs.
Upon completion of this programme, you will be able to;
- Understand the different functions of facilities management and how they cross over.
- Understand how to address complex problems.
- Gain confidence to undertake responsibility for facilities management tasks.
Who is this programme for?
The IWFM level 3 qualification is aimed at those starting out on a career and knowledge path of FM. This programme is also suitable for you if you are a first-line manager or supervisor seeking to develop your skills and gain a recognised FM qualification. You may also be considering undertaking the BSc (Hons) in Facilities & Workplace Management - this IWFM level 3 qualification is an excellent foundation upon which to build your study and writing skills.
What will I learn during the IWFM Level 3 Certificate in FM?
The purpose of this course is to equip you with the knowledge, skills and competence to use as a facilities manager in a range offirst-line manager/supervisor environments. The learning outcomes for this course include:
Understanding facilities management within the context of an organisation
Managing and developing relationships in the workplace
Delivering service in the workplace
Working with costs and budgets in an FM environment
Understanding the role of leadership and management in the FM context
How will I learn?
This course has been specifically re-designed for delivery by online learning with live interactive webinar sessions. It is very suited to you if you have a busy work and home life and want to fit study around this. During the induction, you will be given your log-in details to the online portal, "ePortobello". Here you will find course notes, reading lists, articles of interest and assessment guidelines. The content is structured in an easy to "find and follow" format. You will need basic computer skills such as searching the internet and typing a word document. The webinars are scheduled every 2nd week on the same evening to give structure to your learning journey and encourage you to continue to progress through the programme. The break between webinars allows you time to work on the assessment.
There is one to one tutor support available to you during your learning journey. You can upload your assessments and your support tutor will give you feedback on whether you are on the right track. Online learning allows you to study at your time with support available when you need it. Integrated throughout the programme are webinars, designed to give you the connection between theory and practice in facilities management.
What is a Webinar?
A webinar, in the context of online learning, is a lecturer delivering a presentation or class online to a group of students. We use specifically designed elearning software so you can participate in the class just as if you were present in the same room. You can ask a question of the lecturer at any stage during the class. The software is designed with "break-out rooms" where you can discuss a topic or complete a group exercise with a smaller group from your class. You will need a computer, laptop, tablet or smartphone that has internet connection, an audio facility so you can hear and speak during the class and a camera so your lecturer and fellow class participants can see you. The webinar is a secure online environment and only those permitted entry by the lecturer can gain access to the "classroom". Webinars are recorded during each session and should you miss a session, you can catch up with the recorded session at a later date. You will only be able to access Webinars of the group you are assigned to.
Who will I learn from?
This course is delivered by a team of experienced industry experts. Each of our lecturers has the practical knowledge and expertise to deliver the module assigned to them. This multi-disciplinary team approach enhances, your opportunity to learn from a team who are experts in their field and have many years experience supporting students reach their academic goals.
Featured Lecturer - Gerry Kelly
Gerry Kelly is one of the lead lecturers for the IWFM programmes. For over 40 years Gerry worked in both the Private and Public Sectors. During that time he held the position of Chief Executive with a Semi State Organisation; Press Secretary to the Minister for Finance and Minister for Labour; Senior Director Roles in Human Resources, Facilities Management, Customer Service, Corporate and Social Responsibility and Emotional Intelligence in State and Semi State Bodies.
Working with Portobello Institute for the past 8 years he provides student support on the IWFM Programmes along with lecturing on the modules of CSR, Customer Relations, Strategic Management and Risk Management Programmes. His main reason for lecturing is to continue working with people on their personal and career development. He enjoys the opportunity to share his world of work experiences. Gerry has supported many students to progress to the next level of their career and to further their academic journey from this level 3 programme.
Upon completion of this course, you will be awarded the IWFM Level 3 Certificate in Facilities Management
This is an entry level programme and therefore there are no previous academic requirements or previous FM experience required.
Our experienced course adviser team are available to support you with your programme choice. If you are unsure if this programme is right for you, please email your cv to firstname.lastname@example.org for further advice or call him on 01-8920035. We will support you to map your experience to date and any previous educational experience you may have to the IWFM programmes so that you can select the course best suited to your career ambition and educational experience. We will support you to map your experience to date and any previous educational experience you may have to the IWFM programmes so that you can select the course best suited to your career ambition and educational experience.
This IWFM level 3 programme is available to study through webinars and online content. The content is available on "ePortobello" and is structured in an easy to follow "week by week" format.
The webinars are scheduled every 2nd week on the same evening to give structure to your learning journey and encourage you to continue to progress through the programme. The break between webinars allows you time to work on the assessment. It takes 24 weeks to complete the webinars with a further 4 weeks for submission of assignments at the end of the course. Webinars are recorded and should you miss a session, you can catch up with the recorded session at a later date. You will only be able to access Webinars of the group you are assigned to.
The programme commences with an induction webinar that gives you the details of what to expect throughout the course, how to access the information on ePortobello, how to contact your programme support team and an overview of the course and assessments you will complete during the 6 months of this programme. The induction session is held usually 3 - 5 days, prior to the start date of the course.
Assignments are work-based, reflecting live business projects and activities. These are the core assessment techniques used for this qualification.
There are 6 modules covered on this course as detailed below;
Introduction to Facilities Management
This module addresses the definition of facilities management, its role within organisations, and how it can be set up in ways that will help the organisation to function more effectively. The module addresses the potential impact of an organisation’s arrangements for facilities management on the organisation’s internal environment.
Corporate Social Responsibility & Sustainability in FM
This module addresses the definition of corporate social responsibility and sustainability; and the contribution that can be made by facilities management. The module addresses the potential impact of an organisation’s arrangements for facilities management on the organisation’s external environment.
Customer and Stakeholder Relations in FM Operations
This module addresses methods to ensure that customers and other stakeholders contribute to the maintenance, and evaluation of facilities supplies and services. It relates closely to the mdouel on specification and procurement of facilities supplies and services (FM3.04), which addresses the customers’ and suppliers’ roles specifying what supplies or services will be required. Both modules are written to apply at an operational rather than at a strategic level.
Specification and Procurement of Facilities Supplies and Services
This module addresses all of the stages of procurement, which necessarily include liaison with customers and other stakeholders. The module relates closely to the module on customer and stakeholder relations in facilities management (FM3.03), which addresses how to ensure that the customers and other stakeholders have a continuing role in maintenance and evaluation of the supply or service. Both modules are written to apply at an operational rather than strategic level.
Health & Safety Responsibilities in FM
This module addresses the lines of responsibility for health and safety in facilities management, and how those responsibilities can be discharged.
Budget Management of FM Operations
This module addresses delegated responsibilities for the budget management of operational functions, rather than budget management for facilities management as a whole.
Course price is €2,295 and includes student membership of IWFM.
An easy payment plan is available as follows;
Deposit of 40% payable upon booking with 4 payments of 15% due on 1st of month commencing the first month after the programme commences. Administration fee of €195.
Deposit = €996
Monthly instalment due on 1st of month after the course commences - €373.50
Terms of Enrolment apply - please click here to review
Designing a learning journey that is unique to each student is part of the ethos of the academic philosophy of Portobello Institute. Each webinar finishes with a 30 minute Q&A session that allows you to interact with the lecturer and ask a range of questions. Alternatively if you have grasped the topic, you can log off once the session is completed.
Each module is led by an experienced educator with many years FM experience. Their role is to support you to grasp the concepts of FM by giving you insight into their experience in the sector and supporting you to complete the assignments for each module. You will also be assigned a Personal Academic Support Tutor who will support your learning journey - reviewing draft assignments, giving you feedback and generally being available to answer any queries you may have.