Do you aspire to become an expert on Dublin history, art and architecture? If so a career as a tour guide could be perfect for you.  Tour guides work in the travel industry, providing guided tours to groups of visitors. As a tour guide you are an expert on local history with the ability to introduce tourists to unique and popular attractions, such as historical monuments, parks, museums, art galleries and other areas of cultural interest.

City tour guides are said to have multiple skills and responsibilities. The role involves orientation, customer service and leadership skills, while ensuring tourist expectations are met and that every tour runs smoothly.

Fundamental responsibilities are to:

  • Lead groups of people through the city’s most famous sights
  • Confidently provide in-depth knowledge of all areas of keen interest
  • Manage the safety of all the customers

Some qualities of a good tour guide are:

  • An excellent communicator
  • Fantastic customer service
  • Leadership and public speaking skills
  • Friendly and enthusiastic manner
  • Problem solving everyday hitches
  • Multiple language skills

No two tour groups are ever the same so a day in the life of a tour guide can be extremely varied and rewarding. Constantly meeting new people is exciting and an important part of the role also includes listening to travellers stories from around the world. Every day can be challenging working with different people and situations, but it is exhilarating showing tourists what a wonderful city, county Dublin and surroundings are.

Portobello Institute offer a QQI Level 6 qualification in Dublin city tour guide which is aimed at those who have a passion for working with people and who wish to train as a Tourist Guide specifically around Dublin City and its environs. Core subjects include Irish tourism, Dublin’s’ heritage, tour planning and the core responsibilities of a tour guide.   We are now offering interview places to students who are interested in our spring enrolment. For full details please contact 01 892 0000 or email teri.chamberlain@portobelloinstitute.ie